Privacy & Cookies

In relation to your personal data, under certain circumstances, you have rights under data protection laws. You have the right to:

• Request Access. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. This is commonly known as a “data subject access request”).
• Request Correction. This enables you to have any incomplete or inaccurate data we hold about you corrected. We may however need to verify the accuracy of the new data you provide to us.
• Request Erasure. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. We may not always be able to comply with your request of erasure however, for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Objection to Processing. Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
• Request Processing Restriction. This enables you to ask us to suspend the processing of your personal data in the following scenarios: -
  • To establish data accuracy
  • Use of the data is unlawful, but you do not want us to erase it
  • The holding of the data even if we no longer require it for legal claim purposes
  • You have objected to our use of data, but we need to verify whether we have overriding legitimate grounds to use it.
• Request Transfer. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine readable format. This right applies only to automated information of which you initially provided consent for us to use or where the information was used to perform a contract with you.
• Withdraw Consent. You can do this at any time, where we are relying on consent to process your personal data. This will not however affect the lawfulness of any processing carried out before you withdraw your consent. In the event of you withdrawing your consent, we may not be able to provide certain products or services. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us at dataprotection@tetrosyl.com.

Fees

There will be no chargeable fee to access your personal data, or to exercise any other rights. However, we may charge a reasonable fee if your request is unfounded, repetitive, or excessive. We could alternatively refuse to comply with your request in these circumstances.

What we’ll need from you

We will request specific information from you to help us confirm your identity, and ensure your right to access your personal data, or to exercise any other rights. This is a required security measure to ensure personal data is not disclosed to any person who has no right to receive it. To speed up our response, we may try to contact you for further information in relation to your request.

Response time limit

We aim to respond to all legitimate requests within one month. It could take us longer than a month if your request is complex or you have made several requests. In any case, we will notify you and keep you updated.